Chính sách hoàn tiền

Refunds are issued only due to specifically issues stated below that are raised within 3 days:

• Out-of-stock 
• Defective Item
• Expire Date Product
• Spoilt Item

We only accept exchanges within 5 days of the delivery.
If the products are used, damaged or do not have all original packaging, we reserve the right to refuse your exchange request. We also reserve the right to reject the frozen or chilled items if they are not stored correctly before re-collection.

Do note that for all exchanges, you are required to drop us an email before proceeding. We do not accept any walk-ins to outlets for exchanges

To start an exchange, please contact  info@bestailer.com.